Maxpay

Ethoca Alert services – get notified before the transaction dispute occurs

Maxpay has partnered with Ethoca for an Alert Service — an effective solution for avoiding chargebacks and fraudulent transactions. Available to Maxpay’s clients through Covery anti-fraud platform, Ethoca Alerts is a great tool to protect the merchants’ money and reputation.

Stop disputes before they become chargebacks with fraud alerts

Using Ethoca Alerts, merchants can:

Get warned that the chargeback is going to occur the same day the cardholder notifies the issuer bank, not weeks after it happens;

React to chargeback threat in real-time, preventing cardholder from initiating the transaction dispute;

Prevent your chargeback threshold from being flooded, no more costly fees caused by disputes;

Improve customer experience by timely offering a refund, making a cardholder reconsider the dispute;

Get started

Avoid chargebacks – here’s how Ethoca Alerts works:

A customer calls their bank to notify it that they are going to request a chargeback from a merchant.
If the issuing bank, is a part of Ethoca’s global network, it sends cardholder confirmed fraud and customer dispute transactions to Ethoca in near-real-time.
Ethoca then sends an alert to the merchant right away, not weeks after the chargeback was requested.
The merchant gets the alert in a timely manner and now can refund the customer before the dispute occurs, as well as stop products from shipping.

Want to be able to prevent chargebacks and save your money and reputation? Try out Maxpay

Feel free to contact us at start@maxpay.com if you have further questions regarding Maxpay’s chargeback prevention solutions or other services

Prevent chargebacks with Maxpay

Ethoca Alert services – get notified before the transaction dispute occurs

Stop disputes before they become chargebacks with fraud alerts

Avoid chargebacks – here’s how Ethoca Alerts works:

Want to be able to prevent chargebacks and save your money and reputation? Try out Maxpay