Maxpay has partnered with Ethoca for an Alert Service — an effective solution for avoiding chargebacks and fraudulent transactions. Available to Maxpay’s clients through Covery anti-fraud platform, Ethoca Alerts is a great tool to protect the merchants’ money and reputation.
Using Ethoca Alerts, merchants can:
Get warned that the chargeback is going to occur the same day the cardholder notifies the issuer bank, not weeks after it happens;
React to chargeback threat in real-time, preventing cardholder from initiating the transaction dispute;
Prevent your chargeback threshold from being flooded, no more costly fees caused by disputes;
Improve customer experience by timely offering a refund, making a cardholder reconsider the dispute;
Feel free to contact us at firstname.lastname@example.org if you have further questions regarding Maxpay’s chargeback prevention solutions or other services